What we collect, and why.

Account data: your name, work email, and the organisation you belong to. Connection data: the OAuth tokens for the CRM and calendar you connect, encrypted at rest. Meeting data: recordings, transcripts, and the deal facts extracted from them. Product data: which facts were confirmed or rejected, by whom, and when.

To do the one thing the product does: turn what was said on a call into confirmed CRM updates, with the evidence attached. We do not sell data, we do not use your transcripts to train models, and we do not share meeting content with anyone outside the processors named below.

A short, fixed list, each for one purpose: Recall.ai for recording and transcription, Anthropic for extraction, and our own infrastructure for storage. Payments, when billing opens, will run through Paddle as merchant of record. Nothing else touches your meeting content.

Audio is kept for 180 days by default. Transcripts and confirmed facts are kept for the life of your account so the audit trail on a deal stays intact. You can ask us to delete an organisation’s data, and until the self-serve control ships that request is handled by hand.

You can ask what we hold about you, ask us to correct it, and ask us to delete it. Email privacy@actualcast.com and we will act on it.

When this policy changes in a way that matters, we will say so on this page and date it, rather than quietly editing it.